Protecting Your Information Is Our Responsibility
Your personal information at l222 is completely secure — we protect every piece of your data with SSL encryption and a strict privacy policy.
This Privacy Policy ("Policy") applies to users ("you", "your") of the l222 platform ("we", "us", "site"). By creating an account at l222, using our services, or browsing this website, you accept the terms of this Policy.
We believe your personal information is a valuable asset. l222 takes every precaution to protect that asset. Below is a detailed explanation of what information is collected, why it is collected, and how it is used.
What Information We Collect
l222 collects information in several ways. The types and sources of information are listed below:
1.1 Information You Provide Directly
- Full name and date of birth (for age verification)
- Email address and contact details
- National ID card or passport number (for identity verification)
- Residential address
- Payment method details (bKash, Nagad, Rocket number or bank account details)
- Username and password you create
1.2 Automatically Collected Information
- IP address and device type
- Browser type and version
- Time and duration of visits to the site
- Session data collected through cookies and tracking technologies
- Logs of your betting and gaming activity
We never store your password directly — it is kept only as an encrypted hash.
Purpose of Using Your Information
l222 uses the information collected for the following purposes:
- Account management: Registration, login, and account verification.
- Identity verification: Confirming the user's age and identity (to comply with the 21+ age requirement).
- Financial transactions: Smoothly processing deposits, withdrawals, and bonuses.
- Customer support: Resolving issues and providing 24/7 support.
- Security: Preventing fraud, money laundering, and unauthorized access.
- Service improvement: Analysis to improve the user experience.
- Responsible gaming: Identifying problematic behavior and taking necessary action.
- Legal compliance: Adhering to applicable laws and regulations.
Sharing Information with Third Parties
l222 never sells your personal information or transfers it to advertisers. However, limited information may be shared with the following parties in specific circumstances:
3.1 Payment Processors
Necessary information is shared with bKash, Nagad, Rocket, and banking partners to complete financial transactions. These parties are governed by their own privacy policies.
3.2 Technology & Software Partners
Minimal session data may be shared for technical reasons with game providers such as Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, Microgaming, NetEnt, and Ezugi.
3.3 Legal Obligations
We may be required to provide information in response to a court order or a lawful request from a law enforcement authority. In such cases, we always follow a policy of providing only the minimum necessary information.
No third party may use your information to conduct marketing activities.
Cookies & Tracking Technologies
The l222 website uses cookies. Cookies are small text files stored in your browser that help improve your browsing experience.
- Essential cookies: Required for login sessions and security.
- Functional cookies: For remembering your preferences and language settings.
- Analytics cookies: For monitoring site usage and making improvements.
You can disable cookies by changing your browser settings, but doing so may limit some functionality of the site.
Data Security Measures
l222 uses industry-standard technology and practices to protect your information:
- SSL/TLS encryption: All communication on the site is encrypted, keeping your data secure during transmission.
- Two-factor authentication: A two-step verification system on accounts for added security.
- Data masking: Sensitive portions of payment information are hidden when displayed.
- Regular security audits: Periodic security reviews conducted by third-party experts.
- Access controls: Only authorized staff can access specific, necessary information.
- Firewall & intrusion detection: Active monitoring systems to prevent cyberattacks.
No data transmission over the internet is completely risk-free. However, l222 is committed to ensuring the highest possible level of protection.
Data Retention Period
l222 retains your personal information for as long as necessary or legally required. Specifically:
- Information for active accounts is retained for as long as the account remains open.
- Financial transaction records are kept for a defined period after account closure for legal reasons.
- Information related to fraud or legal matters is retained until the case is resolved.
- Information can be deleted upon a user's request, except for data that must be retained under legal obligations.
Your Rights
As a user of l222, you have the following rights:
7.1 Right to Access
You have the right to know what information we hold about you and to request a copy of that information.
7.2 Right to Correction
If any information we hold about you is incorrect, you may request a correction. It is your responsibility to provide accurate information, which ensures the safe use of the site.
7.3 Right to Deletion
Where there is no legal obligation to retain it, you may request that your personal information be deleted. Please contact our support team for this.
7.4 Right to Restrict Processing
In certain circumstances, you have the right to request that the processing of your information be temporarily restricted.
7.5 Right to Opt Out of Marketing Communications
If you wish to stop receiving promotional emails or communications, you can let us know at any time.
Protection of Minors
l222 is for users aged 21 and above only. We do not collect information from minors and have no intention of doing so. Age verification is in place at the time of registration. If a minor attempts to open an account, their registration is cancelled and the associated information is deleted immediately.
If a parent or guardian believes their child has used the site in any way, please notify our support team immediately.
External Websites & Links
The l222 website may occasionally contain references to third-party websites. We are not responsible for the privacy practices of those external sites. It is your responsibility to read their own privacy policies.
Your Role in Account Security
You also have certain responsibilities to help keep your account secure:
- Use a strong, unique password that you do not use anywhere else.
- Do not share your login credentials with anyone.
- If you notice any suspicious activity, notify support immediately.
- Log out of your account after using a public or shared device.
- Change your password regularly.
Responsible Gaming & Data
l222 takes responsible gaming seriously. By analysing data related to your gaming behaviour, we can identify potential issues and offer assistance when needed. This information is used solely for the protection of the user. For more details, visit our Responsible Gaming page.
Policy Changes & Updates
l222 reserves the right to update this Privacy Policy from time to time. Users will be notified of significant changes by email or through a notice on the site. Continued use of the site after any changes will be considered acceptance of the updated policy. We therefore recommend visiting this page regularly.
Application of This Policy
This Privacy Policy applies to all services, websites, and applications of l222. If any part of this Policy is found to be unenforceable for any reason, the remaining parts will continue to be fully effective. In the event of any dispute regarding this Policy, both parties will first attempt to resolve it through discussion.
Privacy Contact
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. We are available 24 hours a day, 7 days a week to assist you in both Bengali and English.